Crisis Stabilization Support Specialist
QMHP-A

IMMEDIATE SUPERVISOR: Program Director

Crisis Stabilization Support Specialist, services consumers who are experiencing acute and severe mental health conditions during short-term admission in the crisis stabilization program. Due to the acute nature of symptoms and short admissions in the program and short time periods to link individuals with step down services and resources, service coordination and safety planning are essential skills for Qualified Mental Health Professionals. The services are provided within the community setting. Must be registered as a QMHP-A with the Board of Counseling Position reports directly to Program Director. 

DUTIES:

  • Establish open lines of communication for individuals with mental/behavioral/emotional issues

  • Provide direct, Crisis Stabilization Support Services to identified adults

  • Implement treatment goals and objectives 

  • Facilitate therapeutic sessions for clients and their family for immediate/preventive needs

  • Complete Crisis education, prevention planning, progress notes and discharge summaries

  • Acts as an advocate on behalf of the client and their family in relation to service needs

  • Facilitate referrals to other healthcare or counseling professionals

  • Collaborate with additional treatment providers and placement agencies

  • Attend mandatory trainings and supervisions 

  • Act as the liaison between family, referring agencies, and other community   organizations

  • Coordinate consumer services between various agencies

  • Adhere to agency’s documentation policies 

  • Maintain compliant case records and accurately document services rendered

  • Attend staff meetings consistently. Prior approval from management team is required when absent

  • Maintain high degree of consumer confidentiality and professional boundaries

  • Follow the agency’s crisis protocol

  • Other duties as required by the needs of the company.

QUALIFICATIONS:

  • Bachelor’s degree in human services or a related field from an accredited college. 

  • Registered with the Board of Counseling as a QMHP-A days of employment. 

KNOWLEDGE:

  • Community Resources 

  • Crisis intervention techniques

  • Person centered plan development and implementation 

  • Human Development 

  • Computer skills (Windows)

  • Mental health diagnosis and symptoms

SKILLS:

  • Implement and maintain professional/therapeutic boundaries 

  • Develop and use tracking systems for monitoring own work  

  • Deal with conflicts, confrontations, disagreements in a positive manner 

  • Deal effectively with others in both favorable and unfavorable situations  

ABILITIES:

  • Demonstrate knowledge and skills  

  • Present and express ideas and information clearly and concisely in an appropriate manner, whether oral or written  

  • Identify consumer needs, arranges and obtains resources needed to accomplish goals and objectives 

  • Demonstrate personal integrity, responsibility, and accountability 

  • Work with diverse individuals 

  • View issues/problems from different perspectives

  •  Ability to manage time effectively 

  •  Ability to maintain confidentiality 

  • Accept interpersonal and cultural diversity 

TRAININGS/CERTIFICATIONS:

  • CPR/FIRST AID 

  • Crisis Prevention Intervention

  • QMHP-A Certification

OTHER:

  • Telephone

  • Valid DMV license